1. Introduction
Med Health Directory respects your privacy and is committed to protecting your personal information in line with POPIA.
2. Information We Collect
We may collect:
Personal Information
- Name and surname
- Contact details
- Location
- ID number (where required)
Health-related Information
- Doctor or specialist required
- Medical aid (if provided)
- Appointment details
Technical Information
- IP address
- Device information
- Website usage data
3. How We Use Your Information
We use your data to:
- Connect you with the right healthcare provider
- Book and manage appointments
- Respond to enquiries
- Send important service updates
- Improve our platform
4. Sharing of Information
We only share your information with:
- The healthcare provider you select
- Emergency facilities (if required)
We do not sell your personal information.
5. Data Security
We implement:
- Secure servers
- Access control
- Encrypted communication where applicable
6. Your Rights Under POPIA
You have the right to:
- Access your personal information
- Request correction or deletion
- Object to processing
- Withdraw consent
Requests can be sent to:
📧 admin@medhealthdirectory.co.za
7. Cookies
We use cookies to improve user experience and analyse traffic.
8. Data Retention
We keep personal information only as long as necessary for service delivery and legal compliance.
9. Third-Party Links
We are not responsible for the privacy practices of external websites.
10. Updates to This Policy
We may update this Privacy Policy periodically.
11. Contact
📧 admin@medhealthdirectory.co.za
📱 WhatsApp: +27 65 973 4533